Logistics and Freight Forwarding

1. Course Overview

This course prepares individuals for a career in freight forwarding by building practical, industry-relevant expertise across the full spectrum of logistics operations. Learners gain hands-on experience in work organisation, customer relations, business transactions, costing and pricing, ICT applications, contingency management, and sustainable logistics practices. The program blends theoretical grounding with extensive practical exercises and on-the-job training at freight forwarding organisations, using real tools such as Customs Web Portals and ERP systems, preparing candidates for immediate industry deployment.

2. Skills Covered

• Work Organisation & Management – Understanding freight forwarding’s role within industry, managing 24-hour global operations, and maintaining safe, efficient, and accountable workspaces.
• Customer Relations – Handling customer communication, business development, and client interactions with confidence and cultural awareness.
• Business Transactions – Managing multimodal movement of goods (road, rail, air, sea), customs and trade legislation, contracts, and payment processing.
• Costing & Pricing – Applying accounting principles, calculating import charges, comparing rates, and conducting cost-benefit analyses.
• Information & Communication Technology – Using in-house and standard software, ERP systems, and Indian Customs systems for business transactions and reporting.
• Contingency Management – Applying legal principles, managing contractual irregularities, quality assurance, and emergency response procedures.
• Sustainability in Logistics – Understanding carbon footprinting, green sourcing, environmental impact assessment, and sustainable supply chain decision-making.

3. Course Highlights

• Duration: 510 Hours (Offline)
• Certification: NSQF-aligned Certificate
• Extensive On-the-Job Training modules integrated into every unit
• Practical exercises using Customs Web Portal and ERP systems

4. Industrial Visit

Students are given industrial exposure through visits to freight forwarding and logistics facilities, offering real-world insight into cargo handling, customs clearance, and freight operations.

 

5. Career Opportunities

On completion, candidates can pursue roles such as:

• Freight Forwarding Executive
• Logistics Coordinator
• Customs Documentation Executive
• Export-Import Operations Executive
• Freight Sales Executive
• Shipping Line / Airline Cargo Executive